mOperations

Effortlessly manage every department of your hospitality operations with one mobile application

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Whats is mOperations?

mOperations is a mobile application that enables the easy and secure management of business processes across all sectors of the hospitality industry, including housekeeping, maintenance, food and beverage, reception, and procurement.

By using mOperations, you can effortlessly coordinate and connect all hotel services to work seamlessly in sync. In connection with mGuest you can involve your guests with your daily tasks and operations.

mOperations is integrated with world leading PMS system OPERA Oracle and Protel.

See how it works
Application
made to easily manage all hotel operations and human resources.
Allows faster data flow
and overview of whole business in real time.
We digitalize Your business - planning, tasks, checklists and data.
System automaticly assigns planned tasks and alarms to operators.
Manager can monitor all hotel and out-of-hotel processes
and automaticly send reports to operators via e-mail.
Modular solutions for every segment of hospitality
The system is fully customizable to meet the unique needs of each individual hotel and all its processes. It enhances the organization of every hotel service, simplifies human resource management, resulting in greater efficiency, productivity, and employee satisfaction.

All-in-One Integration


All our solutions are designed for easy integration with your existing systems, forming a fully integrated IT system.

How Can mOperations Help Your Business?

All hotel operations in a single mobile application.

Certified system
from world leading PMS companies, HTNG and FIAS protocols.
The system automatically assigns tasks
to operators, boosting productivity and job satisfaction.
Effortlessly report all types of malfunctions,
including corrective, preventive, and investment-related issues.
Minibar cost automatization
that directly charges room bill.
Control quality of your suppliers
and choose only the best.
Improved organization and communication
between hotel services and operators.
System that tracks operator efficiency.
Enhanced hotel security management.
Plan better for future jobs.
Advantages of mOperations application
0%
Reducing material and inventory costs
0 - 0%
Boosting personnel work hours' effectiveness
0%
More service events reports
Higher monitoring standards
Daily cost tracking
First-year return on investment
With over 30 years of experience,
we have earned the trust of numerous clients.
Our projects
Testimonials
Sekom has significantly upgraded our procedures in the segment of food saftey management system, applying innovations in HACCP digitization. Their solutions enabled HACCP system to be more efficient and easier to use. We hope to continue the successful cooperation.
Oliver Brajković
Quality manager, Valamar Riviera
Expert team, great innovations, simplicity and quick implementation. It is a company that definitely sets new trends and we are delighted to work with them.
Duje Božiković
director of hotel operations, Le Meridien Lav
Implementation, configuration and key users training are well done. Simple and fast, with no stress. Definitely with Sekom solution we have an excellent tool to improve our business in health and safety but also in other areas of quality.
Mladen Zupa
Head of Health and Safety at Work, Coca Cola HBC
With Sekom mOperations solution completing daily tasks in hotel operations has become faster and simpler. Sharing information in real time has significally shortened response time with guest requests that resulted in increased guest satisfaction.

Sanjin Jovanovic
Losinj Hotels & Villas
As a big hotel group it was really challenging to optimally plan working hours.
Using wPlanning application that process is substantially simplified and structured.
Already in first season we noticed increase of efficiency in every department that resulted in lower expenses.
Automaticly created reports allowed tracking of plan realisation.
Josip Rikić
Director of Hotel Operations, Bluesun Hotels & Resorts
mHaccp offers a powerful suite of tools that every food and beverage team must have. This digital solutions is enabling us to better manage entire process of safe handling, preparing and serving of food and beverage to our guest, ensuring full compliance with International Quality Standards.
We love the approachable app format with interactive solutions, notification system, automatically assigned tasks and very detailed analysis and reporting which makes this system unique on the market.
Zoran Škorić
Operations Manager, Falkensteiner
mHACCP has enabled us to secure that the HACCP quality standards were performed in real time.
Simple, fast, easy to implement, cloud based, definitely future in the food industry and we are happy to be part of that.
Igor Runtas
CEO, Igomat
Plava Laguna uses mGuest and mOperations solutions for managing hotel operations and guest requests. Application has proven to be exceptionaly usefull tool. It brings efficency in everyday tasks (housekeeping, maintenance,...), it allows managing guest requests, where guests can make requests via mGuest application and staff via mobile devices or computer.
Eva de Zan Prusina
Head of public relation office, Plava laguna
How can we
help you with
your business?


Tell us about your
project.
Or call us at +385 1 3775 370
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