Mobile application that makes all hotel operations simple!

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Whats is mOperations?

mOperations is mobile application that allows simple and safe managing of business process within all segments of hospitality - housekeeping, maintenance, food and drinks sektor, recepcion, purchase, ...

With using mOperations you can easily organize all services within hotel and mutually connect them to function synchronized.

mOperations is integrated with world leading PMS system OPERA Oracle and Protel.

See how it works
made to easily manage all hotel operations and human resources.
Allows faster data flow
and overview of whole business in real time.
We digitalize Your business - planning, tasks, checklists and data.
System automaticly assigns planned tasks and alarms to operators.
Manager can monitor all hotel and out-of-hotel processes
and automaticly send reports to operators via e-mail.
Modular solutions for every segment of hospitality
System is completely adjustable to specific business needs of each individual hotel and all of its processes. System ensures better organization of every hotel service and enables easier managment of human resources that becames more organized, productive and satisfied.

All-in-One Integration

All of our solutions are designed in a way that they can easily integrate with your existing systems so they could form one fully integrated IT system.

How mOperations can help your business?

All hotel operations in single mobile application.

Certified system
from world leading PMS companies, HTNG and FIAS protocols.
System automaticly assigns tasks
for operators that increeases productivity and job satisfaction.
Easy to report all kinds of malfunctions
corrective, preventive and investment.
Minibar cost automatization
that directly charges room bill.
Control quality of your suppliers
and choose only the best.
Better organisation communication
between services and operators in hotel.
System that tracks operator efficiency.
Better managment of hotel security.
Plan better for future jobs.
Advantages of mOperations application
Saving on material and inventory cost
0 - 0%
Increase of the effective personnel work hours
More service events reports
Higher monitoring standards
Daily cost tracking
Return of investment in first year
With more then 30 years of experience
we gained trust of many clients
Our projects
Sekom has significantly upgraded our procedures in the segment of food saftey management system, applying innovations in HACCP digitization. Their solutions enabled HACCP system to be more efficient and easier to use. We hope to continue the successful cooperation.
Oliver Brajković
Quality manager, Valamar Riviera
Expert team, great innovations, simplicity and quick implementation. It is a company that definitely sets new trends and we are delighted to work with them.
Duje Božiković
director of hotel operations, Le Meridien Lav
Implementation, configuration and key users training are well done. Simple and fast, with no stress. Definitely with Sekom solution we have an excellent tool to improve our business in health and safety but also in other areas of quality.
Mladen Zupa
Head of Health and Safety at Work, Coca Cola HBC
With Sekom mOperations solution completing daily tasks in hotel operations has become faster and simpler. Sharing information in real time has significally shortened response time with guest requests that resulted in increased guest satisfaction.

Sanjin Jovanovic
Losinj Hotels & Villas
As a big hotel group it was really challenging to optimally plan working hours.
Using wPlanning application that process is substantially simplified and structured.
Already in first season we noticed increase of efficiency in every department that resulted in lower expenses.
Automaticly created reports allowed tracking of plan realisation.
Josip Rikić
Director of Hotel Operations, Bluesun Hotels & Resorts
mHaccp offers a powerful suite of tools that every food and beverage team must have. This digital solutions is enabling us to better manage entire process of safe handling, preparing and serving of food and beverage to our guest, ensuring full compliance with International Quality Standards.
We love the approachable app format with interactive solutions, notification system, automatically assigned tasks and very detailed analysis and reporting which makes this system unique on the market.
Zoran Škorić
Operations Manager, Falkensteiner
We are happy with promptness and cooperation with sekom during implementation of mRating.
Customer opinion is of great value to us so we decided with simple and quick solution that Sekom is offering.
Zorana Andrić
Digital Communication Manager, Decathlon
mHACCP has enabled us to secure that the HACCP quality standards were performed in real time.
Simple, fast, easy to implement, cloud based, definitely future in the food industry and we are happy to be part of that.
Igor Runtas
CEO, Igomat
Plava Laguna uses mGuest and mOperations solutions for managing hotel operations and guest requests. Application has proven to be exceptionaly usefull tool. It brings efficency in everyday tasks (housekeeping, maintenance,...), it allows managing guest requests, where guests can make requests via mGuest application and staff via mobile devices or computer.
Eva de Zan Prusina
Head of public relation office, Plava laguna
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