mOperations: All Hotel operations in one mobile application

We can all agree that efficient hospitality management is essential for success in the industy. This means running things smoothly, offering great customer service, and coming up with new ideas to keep guests happy. In the end, managing business well is what makes it well-known, profitable, and able to last a long time, even when there's a lot of competition.

Sekom's mOperations mobile application does exactly that. It transforms the way hospitality businesses operate. This dynamic tool helps every sector of the industry, from housekeeping and maintenance to food and beverage, reception, and procurement.

Before this software, most of our client's operations were manual. This approach made it difficult to achieve top efficiency to ensure smooth and efficient operations. With mOperations, every department of the hospitality business becames aligned.

Stay Updated on Your Hotel's Status Anytime, Anywhere

Staff members often struggle to manage their tasks effectively and this leads to delays, wasted resources, and a drop in productivity. Without a centralized system for communication, gaps emerge between different departments, making it hard to coordinate tasks, share important updates, and respond quickly to guest requests. With mOperations, you can ensure that every department of your hotel or hospitality business runs perfectly aligned. And all that in one app.

Wave goodbye to the old ways of tracking through papers and pens. Put real-time hotel operations management in the palm of your hand, no matter where you are. Stay up-to-date with your hotel status, embracing the shift towards digital and sustainable management practices.

Whether it's housekeeping, maintenance, food and beverage, reception, or procurement, this mobile application simplifies and secures the management of complex business processes.

Standout features you are going to love

One of the standout features of mOperations is its ability to effortlessly coordinate and connect all hotel services. This synchronization ensures that operations run smoothly and efficiently, creating a continuous workflow. Gains visibility into room statuses, including arrivals, departures, VIPs, and cleaning statuses.

It's not just about providing services; it's about creating a connection and enhancing the guest experience.When visibility into inventory and staff workload is limited, that complicates the allocation of resources. Standardize room cleaning processes, provide feedback to your cleaning staff, and manage minibar challenges in real-time. Minibar updates are instantly communicated to the reception, ensuring accurate billing and inventory management.

Application is tailored to support different roles like managers, housekeeping supervisors and staff, adjusting interface to meet the unique demands of each role.

Quick Breakdown Fixes, Happy Guests

Your staff can easily report any breakdowns using smart device, with notifications immediately reaching maintenance staff, eliminating the risk of oversight. They can set room statuses for maintenance directly from the room, ensuring efficient service delivery and guest satisfaction. Plan preventive maintenance schedules seamlessly and connect with your service companies directly through mOperations. Input your maintenance budget into the system for real-time control and oversight of your maintenance operations.

Daily reports covering everything important

You can automate daily reports covering everything from maintenance tasks and housekeeping updates to lost and found items and auditing. Receive a comprehensive daily report via email each morning to quickly assess open activities and prioritize urgent tasks. The convenience of mobile and web software means you’re always informed, enabling you to meet the highest standards in your job execution.

Seamless Integration with Leading PMS Systems

To further its effectiveness, mOperations integrates with PMS systems like OPERA Oracle and Protel. This integration ensures that mOperations fits perfectly into the existing technological framework of most hospitality businesses, making it a versatile and powerful tool.

A Mobile Solution for Today’s Hospitality Challenges

Let’s get real, today, having a solution accessible on the go is vital. mOperations is designed to meet this need, providing a mobile solution that keeps you connected with your operations, no matter where you are. This mobility is not just a convenience; it's a necessity for on time and effective decision-making.

What are the advantages of using mOperations?

• Real-Time Oversight: Hotel managers have a real-time view of all operations. They can see what is happening in every corner of the hotel at any moment, helping them make better, faster decisions.
• Improved Communication: The app helps with the communication gap between departments. Whether it is housekeeping, maintenance, or guest services, everyone can be on the same page, improving coordination and efficiency.
• Data-Driven Decisions: With access to past data, the hotel can define its operations for the future, learning from previous experiences to help efficiency and guest satisfaction.
• Better Supplier Relations: The app also made negotiations and dealings with suppliers smoother, thanks to better insights into procurement needs.
• Standardized Processes: It helps standardize various business processes across the hotel, leading to a more consistent and reliable operational framework.
• Task Execution Tracking: Managers can track the completion of tasks in real-time, giving them a clear overview of the hotel's activities and allowing for quick adjustments as needed.

Conclusion:

Sekom's mOperations represents the remarkable impact that the right technology can have on hotel operations and the future of hospitality management – a mobile, integrated, and user-friendly solution that addresses the diverse needs of the industry.

By integrating this cutting-edge technology, hotels and restaurants can significantly improve their operational efficiency and guest satisfaction. It's time to transform your operations and exceed guest expectations with Sekom's mOperations. Book your demo today.